Daiwabo Information System Co., Ltd.

 

As of June 23, 2020, Daiwabo Information System Co., Ltd. (hereafter referred to as DIS: Head Office: Kita-ku, Osaka; President: Hiroyuki Matsumoto) is now bundling DIS Azure Cyber Risk Support cyber risk insurance with Microsoft Azure (hereafter referred to as Azure) as a new standard service, in collaboration with Tokio Marine & Nichido Fire Insurance Co., Ltd. (hereafter referred to as Tokio Marine & Nichido: Head Office: Chiyoda-ku, Tokyo; President: Shinichi Hirose) and Daiwabo Lifesupport Co., Ltd. (Head Office: Chuo-ku, Osaka; President: Tatsuya Tashiro).

 

■On compensation for cyber risk
There is now a pressing need to update and transform existing organizations’ ICT environments to public cloud environments, in order to devise BCP measures, promote telework, and foster digital transformation. However, there is a serious risk of widespread damage should problems arise in the cloud platform. When such problems arise in a system or service employing Azure infrastructure, DIS Azure Cyber Risk Support covers the damages and various kinds of related expenses incurred by the Azure user. In addition, when an Azure-based system is subject to cyberattack, it covers expenses for recovery from damage, investigation of the cause, consultation on devising countermeasures, and related responses.
DIS provides this new service, at no additional charge, to customers who receive our services under the Microsoft cloud solution provider (hereafter referred to as CSP) agreement.

 

■Scheme of damage compensation for a problem in Azure

• Problem in Azure
  Please contact the DIS CSP support window.
  Window in the website: https://dis-support.jp/ (This website is written in Japanese.)
  ※Emergency window: 0800-123-3252 (Toll-free)
• In the event that a user files a claim for compensation for damages caused by such a problem
  → Please contact the above DIS CSP support window about refunds specified by the Microsoft service level agreement.
  → Please send an e-mail to the insurance agent, Daiwabo Lifesupport Co., Ltd., concerning any claim for damage compensation; Mail address: Contact-DLS@daiwabo.co.jp.
• With respect to related expenses, such as attorney’s fees and legal expenses, please contact the underwriter (Tokio Marine & Nichido), through the relevant insurance agent, regarding the compensation limit.

■On the role of DIS
DIS supports dealers and customers in every region, in shifting their cloud service to Azure with security, through its roughly 90 sales bases nationwide and its dedicated CSP support window.

 

【Daiwabo Information System Co., Ltd.】

 

Insurance agent【Daiwabo Lifesupport Co.,Ltd.】

 

Insurance underwriter【Tokio Marine & Nichido Fire Insurance Co., Ltd.】

*Company and product names are the registered trademarks or trademarks of their respective companies.